FAQs
Brief list of FAQs
Q1. Who are we?
We are based in ZHEJIANG, China, Founded in 2002,sell to Southeast Asia(30.00%),North America(10.00%),Domestic Market(10.00%),South Asia(5.00%),South America(5.00%),Western Europe(5.00%),Southern Europe(5.00%),Central America(5.00%),Northern Europe(5.00%),Africa(5.00%),Eastern Europe(5.00%),Mid East(5.00%),Eastern Asia(3.00%),Oceania(2.00%).
Why should you buy from us not from other suppliers?
We are 22 years professional valves & fittings manufacturer.
Warranty:Any question or problem will be respond within 24 hours.
Quality control:All the products are calibrated with real working condition, and tested before shipping as qualified product.
What's the payment terms?
For small testing orders, we accept Paypal, Western Union, T / T and credit Card.
For mass orders, we accept T/T and L/C.
How do you control the quality?
Quality control is very important to avoid material mixing and poor quality,We control the
quality from begining to the end. We only have 304 and 316L two different material.100%
inspection on raw material.During production, different materials in different place. After
materials are finished, we choose 10% for inspection.If there is 0.1% problem in 10%,
then no excuse to go ahead for inspecting 100% of the materials.
How do you control the quality?
Quality control is very important to avoid material mixing and poor quality,We control the
quality from begining to the end. We only have 304 and 316L two different material.100%
inspection on raw material.During production, different materials in different place. After
materials are finished, we choose 10% for inspection.If there is 0.1% problem in 10%,
then no excuse to go ahead for inspecting 100% of the materials.
If there is any quality problem, how do you solve it?
We are proud that we never let one customer leave us. We are not 100% perfect,there is
some quality problem.We try our best to provide the correct materials in the begining, so
we need less time for quality problem.If there is an quality problem,we take the
responsibility, customer will leave us.If we always take our responsibility, we keep our
customers with us.
How long is your delivery time?
For normal production in 1–3 days. For bulk order in 15–25 days.
What services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,DDU,Express Delivery.
Accepted Payment Currency:USD,EUR,CNY.
Accepted Payment Type: T/T,L/C,D/P D/A,Credit.
